Last updated: 1 May 2026

Privacy Policy

This Privacy Policy explains how Vindex UK Law & Consultancy ("we", "us", "our") collects, uses and protects personal data submitted through this website. We are committed to handling your information responsibly and in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Vindex UK Law & Consultancy is a private legal consultancy service registered in England and Wales. We are not a government agency and are not affiliated with the Financial Conduct Authority (FCA), Action Fraud, Interpol or any law enforcement body.

For data protection purposes, we are the data controller of personal information collected through this website.

2. What Data We Collect

When you complete our enquiry form, we collect the following personal data:

Full name
Email address
Phone number
Details of your case (as provided in the form)
IP address (collected automatically for security purposes)
Browser and device information (collected via cookies)

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your case and contact you regarding your enquiry
To provide legal consultancy services where instructed
To comply with our legal and regulatory obligations
To improve our website and services (using anonymised analytics data)

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Consent — when you submit our enquiry form and tick the consent checkbox
Legitimate interests — to respond to your enquiry and assess your case
Legal obligation — where required by applicable law

5. Data Sharing

We do not sell, rent or trade your personal data. We may share your data with:

Our case management system provider (for processing your enquiry)
Legal and regulatory authorities where required by law
Professional advisors under strict confidentiality obligations

All third-party processors are required to handle your data in accordance with UK GDPR.

6. Cookies

We use cookies to improve your experience on our website. These include:

Essential cookies — required for the website to function
Analytics cookies — to understand how visitors use our site (anonymised)
Marketing cookies — including Facebook Pixel, to measure advertising effectiveness

You can control cookie preferences using the banner shown on your first visit. You can also manage cookies through your browser settings at any time.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Where we do not proceed with your case, we will delete your personal data within 12 months of your initial enquiry unless you request earlier deletion.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, please contact us using the details below.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. All data transmission is encrypted using SSL/TLS.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via the enquiry form on our website or through our WhatsApp / Telegram channels listed on the main page.

You may also contact the Information Commissioner's Office (ICO) at ico.org.uk if you have concerns about how we handle your data.

This is a private legal consultancy service. Vindex UK is not a government agency and is not affiliated with the FCA, Interpol, Action Fraud or any law enforcement body. All casework is handled by regulated solicitors.